Experience: 5+ years
Education: B.A. in Strategic Communications and Print and Online Communications
Carolyn Crawford is a strategic communications professional who adds a fresh perspective to many of Concepts’ clients. She brings eight years of strategic communications and public affairs experience, with a particular focus on social media and digital strategy, specifically related to disability employment, accessible technologies and digital inclusion. Her prior agency experience spans the government, healthcare, technology and defense sectors.
At Concepts, Carolyn manages the day-to-day affairs for elaws, a suite of compliance assistance resources created to assist the U.S. Department of Labor (DOL) in carrying out its mission to promote the welfare of job seekers and workers and help job creators ensure they meet their responsibilities as employers. In this role, she assists in managing the client relationship, researches, edits, and writes web content, and conducts quality assurance reviews of elaws materials.
In addition, Carolyn conducts communications efforts for the Employer Assistance and Resource Network on Disability Inclusion (EARN), the Council of State Administrators of Vocational Rehabilitation (CSAVR), and the Clear2Connect Coalition, where she brings years of experience building relationships and supporting client initiatives. She also assists with contract management and new business development.
Previously, she helped implement outreach and education campaigns for projects managed by DOL’s Office of Disability Employment Policy, including ePolicyWorks, the Partnership on Employment & Accessible Technology, and the Campaign for Disability Employment, and led the Disability.gov team, where she oversaw and developed social media and newsletter content, developed and implemented awareness campaigns, conducted grassroots outreach, and maintained the Disability.gov brand.
Prior to joining Concepts, Carolyn worked at Edelman, supporting agencies under the U.S. Department of Health and Human Services and clients in the technology sector. In this capacity, she developed media coverage reports, wrote press releases, news bulletins and media advisories and helped coordinate event logistics. Carolyn also previously worked for FleishmanHillard, where she published a weekly newsletter for the Marine Corps Public Affairs Office, assisted with media and client relations and supported the 2011 National Book Festival.
Carolyn graduated from Elon University in 2011, earning a bachelor of arts in print and online journalism and strategic communications.